Privacy Policy

About This Policy

Last updated: November 2026

This Privacy Policy applies to mantasil.com, operated by Nanjing Manta New Material Co., Ltd. (“Manta,” “we,” “us”). It explains what personal information we collect, how we use it, which service providers help us process it, and the rights you have as a customer or contact.

Data Collection Scope

Manta collects personal information when you voluntarily provide it through the inquiry form on this website or by email, phone, or WhatsApp. We limit collection to what is necessary to respond to your inquiry and establish a business relationship.

Inquiry Form

Your business email address and message are required. All other fields are optional. Form submissions are received by Cloudflare Pages Functions and delivered by email to inquiry@mantasil.com through Resend.

• Contact identity: full name, company name
• Contact details: business email address, phone or WhatsApp number
• Inquiry content: inquiry type, product platform or grade of interest, related application, and your message
• Source page: the page from which you sent the form, so we know which product or topic you are asking about

Direct Contact

If you email, call, or message us, we receive the details you choose to include, such as your name, job title, company, country or region, delivery address for samples or orders, and technical specifications.

Information Collected Automatically

• Security checks: Cloudflare Turnstile checks whether a form submission comes from a person or an automated program. It processes technical signals such as your IP address and browser information. We also run basic spam checks on the form, such as the time taken to complete it.
• Website delivery: Cloudflare hosts this website and processes request data such as your IP address and browser type in order to deliver and protect the site.
• Analytics: If you accept, Google Analytics 4 and Microsoft Clarity collect information about how you use the site, such as pages viewed, clicks, scrolling, device and browser type, and approximate location. If you do not accept, Clarity does not load and Google Analytics sets no cookies, although it may send limited, cookieless signals. See “Cookies, Analytics, and Your Choices” below.

What We Do Not Collect

• Payment or financial data through this website
• Sensitive personal categories

Minimal collection principle: Submitting the inquiry form is voluntary, and you never need to share more than the required fields.

Data Usage Purpose

Information you share with Manta is used to handle your business inquiry and maintain our professional relationship.

Responding to Your Inquiry

We use your contact information to reply to your product questions, quotation requests, or sample inquiries by email, phone, or WhatsApp, using the contact details you provided.

Order and Sample Fulfillment

Your name, company, and address details are used to process and ship samples or commercial orders you have requested.

Business Follow-Up Communications

We may follow up on an ongoing inquiry or quotation to make sure your technical needs are met. Any follow-up is directly related to your expressed interest.

Security and Spam Prevention

We use Turnstile results and form checks to keep automated submissions out of our inbox.

Website Analytics

If you accept analytics cookies, we use the resulting reports to understand which content is useful and to improve the website.

Compliance and Record-Keeping

We keep transaction and communication records as required by applicable quality management and trade regulations. These records are kept securely and accessed only when operationally necessary.

What We Do Not Do

• Sell or rent your data to any third party
• Use what you submit through the inquiry form for advertising or remarketing campaigns
• Make automated decisions about you that have legal or similarly significant effects
• Send unsolicited mass email marketing

Cookies, Analytics, and Your Choices

When you first visit this website, a banner lets you accept or reject analytics cookies. Rejecting is as easy as accepting, and the site works either way.

• Tools used: Google Analytics 4, loaded through Google Tag Manager, and Microsoft Clarity.
• Before you choose: Google Tag Manager loads, and Google Analytics starts with consent denied by default under Google Consent Mode v2. Analytics and advertising storage stay denied and no analytics cookies are set, although Google Analytics may send limited, cookieless signals, as described in Google’s documentation. Microsoft Clarity does not load.
• If you reject: The same applies, and any analytics cookies set earlier are removed.
• If you accept: Analytics storage is granted and advertising storage stays denied. Google Analytics may set the cookies _ga and _ga_*, which by default last up to two years, to measure visits and repeat use. Clarity may set cookies such as _clck and _clsk, and can record interactions such as clicks and scrolling to produce heatmaps and session recordings.
• How your choice is stored: Your choice is saved in your browser’s localStorage, not in a cookie, and we do not keep it on our servers.
• Changing your mind: Select the cookie icon in the bottom-left corner of any page to reopen the banner.

Cloudflare Turnstile is a security function that supports the inquiry form and does not depend on this choice.

Confidentiality and Sharing

Manta treats customer and contact information as confidential. We understand that in the specialty chemicals industry, your formulation requirements, supplier relationships, and technical specifications represent significant intellectual and commercial value.

Service Providers

We share information with the following service providers, only as needed for the purposes described in this policy:

• Cloudflare (privacy policy): website hosting, Cloudflare Pages Functions that receive form submissions, and Turnstile bot protection
• Resend (privacy policy): delivers form submissions by email to inquiry@mantasil.com
• Google (privacy policy): Google Analytics 4 and Google Tag Manager; analytics cookies are set only if you accept
• Microsoft (privacy statement): Microsoft Clarity, loaded only if you accept
• Business email and customer-record providers: store your inquiry and our correspondence so that our team can reply and follow up

Internal Access Control

Access to customer data is restricted to authorized personnel whose roles require it to fulfill your inquiry or order.

Secure Storage and Retention

Data is stored in secured systems with appropriate technical safeguards. We keep inquiries and related correspondence for as long as we need them to handle the inquiry and maintain the business relationship, and transaction records for the period required by applicable tax, trade and quality-management rules. After that, we delete or anonymize the data.

Limited Exceptions

Apart from the service providers above, we disclose information only in the following circumstances:

• When required by applicable law, court order, or government authority
• To our logistics partners or freight forwarders, strictly for the purpose of delivering goods you have ordered (limited to the details needed for delivery)
• With your explicit prior consent, for any other purpose

International Transfers

Manta is based in China, so information you send us is processed in China. Our service providers operate internationally, so your information may also be processed in other countries outside your country of residence.

Legal Basis

Where the GDPR or a similar law applies, we rely on the following grounds:

• Inquiries, samples and orders: steps you ask us to take before a contract, and performance of a contract
• Follow-up on an inquiry, security checks and spam prevention: our legitimate interest in answering business inquiries and protecting this website
• Analytics cookies: your consent, which you can withdraw at any time
• Transaction records: legal obligations that apply to us

Your Data Rights

You keep control over the personal information you have shared with Manta. You may exercise the following rights at any time by contacting us directly.

Right to Access (GDPR Art. 15)

You may request a copy of the personal information we hold about you. We will respond within 30 days.

Right to Rectification (GDPR Art. 16)

If any information we hold is inaccurate or outdated, you may request that we correct or update it. We will act on all valid correction requests promptly.

Right to Erasure (GDPR Art. 17)

You may request the deletion of your personal data from our systems. We will honor such requests unless retention is required by law or an ongoing contractual obligation.

Right to Object or Opt Out (GDPR Art. 21)

You may object to any specific use of your data or opt out of follow-up communications from our team at any time, with no negative consequence to your business relationship with us.

Right to Data Portability (GDPR Art. 20)

Upon request, we can provide your personal data in a structured, commonly used, and machine-readable format so you can transfer it to another organization.

Right to Withdraw Consent (GDPR Art. 7)

You may withdraw your consent to analytics cookies at any time through the cookie icon in the bottom-left corner of any page.

Right to Complain

You may lodge a complaint with the data protection authority in the country where you live or work.

How to Exercise Your Rights

To submit a request for access, correction, deletion, or opt-out, contact us at inquiry@mantasil.com or by phone or WhatsApp at +86 189 6107 1292. We will acknowledge your request within 5 business days and complete it within 30 days.

Data Controller

Nanjing Manta New Material Co., Ltd.

Building 17, No. 1 Qiliqiao North Road, Nanjing Area, China (Jiangsu) Pilot Free Trade Zone, Nanjing, China

Email: inquiry@mantasil.com

Phone / WhatsApp: +86 189 6107 1292

Changes to This Policy

We may update this policy when our website or data practices change. The date at the top of this page shows the latest revision.