Frequently Asked Questions

Send the grade, quantity, packaging and destination to inquiry@mantasil.com or through the contact form. We reply with a formal quotation, and the order is confirmed against it.

There is no fixed minimum order quantity; quantities are agreed case by case.

Prices depend on the grade, order volume, packaging and shipping destination, so each inquiry is quoted individually. Tell us your target quantity and destination and we will send a formal quotation.

Payment terms are agreed for each order and stated on the quotation. Tell us your preferred terms when you inquire.

Lead time depends on the grade, the quantity, the destination and whether the goods travel by air or by sea. We confirm it with the quotation. Several products can be combined in one shipment.

Use Request a Sample or email us with the grade, your application, the quantity you need and a shipping address with a recipient contact.

Samples are charged. The sample fee includes courier delivery and is deducted from your first formal order.

Test a sample in your own formulation first. A technical data sheet can be downloaded for every grade, and an SDS and a batch COA are available on request. If you need third-party testing or a specific test report, tell us what is required and we will discuss whether it can be arranged.

Depending on the product, we supply plastic pails, drums, IBC totes and bags. The packaging for each grade is listed on its product page, and other packaging can be discussed with your order.

Private-label orders can be discussed. Send your brand name and logo artwork, the label languages, the labeling requirements for your market, the order volume and the target delivery date. If you want a finished MS adhesive or sealant made to your specification, see Custom MS Adhesives & Sealants.

Products classified as dangerous goods are shipped in compliant packaging with the required documentation. This can add time and handling cost, so tell us the destination when you inquire. The SDS of each grade states its transport classification.

Start with the MS Polymer Selection Guide or the Water Repellent Selection Guide. To suggest grades, our technical team will ask about your end product and target properties, whether the system is water-based or solvent-based, your base polymer or resin, the fillers and substrates, and the regulations and formulation limits in your market.

Yes. Tell us the product you use now and what it has to do in your formulation. We will suggest Manta grades to evaluate and compare them using TDS data, and you can confirm the result with a sample in your own formulation.

Contact us with the batch number and COA, your formulation details as far as you can share them, a description of the issue and the test conditions. Our technical team will work with you to find the cause. Performance in a finished formulation depends on dosage, mixing, substrates, curing conditions and temperature, so early contact helps. A confirmed deviation from specification is handled under the terms of the order.

Technical data sheets can be downloaded from Downloads or from each product page. SDS and COA are available on request.

Regulatory status differs by grade and by market, so we confirm it grade by grade. Tell us the grade and the destination, and we will let you know which documents are available. Commercial orders can be supplied with a COA, an SDS, a certificate of origin, a commercial invoice and a packing list.

Our quality management system is certified to ISO 9001:2015. Certificate scope: sales of organic silicone products. The certificate is shown on the About Us page.

Customer visits and supplier audits can be arranged. Contact us in advance with the names of the visitors, your preferred dates and the topics you want to cover, such as a technical review or a quality walkthrough. We can provide an invitation letter for visa applications where needed.